At Goelar Health Group, we are committed to providing our customers with high-quality health and wellness products. We understand that sometimes, a product may not meet your expectations, and we strive to ensure a seamless return and refund process. Below is our policy regarding returns and refunds:

Eligibility for Returns:

  • Products must be returned within 30 days of purchase.
  • Items must be in their original condition, unopened, and in the same packaging in which they were received.
  • Proof of purchase is required for all returns and exchanges.

Non-returnable Items: Certain items cannot be returned for health and safety reasons, including but not limited to:

  • Opened or used products.
  • Special order or personalized items.
  • Products marked as “Final Sale” or “Non-Returnable” at the time of purchase.

Return Process:

  1. Contact our Customer Service team to initiate a return. Please provide your order number and the reason for the return.
  2. You will receive return instructions and, if applicable, a prepaid shipping label.
  3. Pack the item securely and include the original receipt or proof of purchase.
  4. Send the item back to us using the provided shipping method.


  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.


  • For defective or damaged products, we offer exchanges at no additional cost. Contact our Customer Service for assistance.

Contact Information: For any questions or concerns regarding our Return & Refund Policy, please contact our Customer Service team. We are here to assist you.