Our platform, Goelar Health Group, is governed by these terms of service (referred to as “us,” “we,” or “our” below). By accessing or using our products, you agree to acknowledge and accept the terms and conditions stated below. Please take the time to read and understand them. We reserve the right to change these terms of service at any time at our sole discretion.
1. Products/Services Offered
GOELAR HEALTH GROUP provides a diverse range of healthcare products dedicated to enhancing your well-being. Our offerings encompass the following products:
Kidney care products: Urepro Kit, Urepro Syrup, Urepro KFT Syrup, Proscure
Diabetes care products: Diamos Syrup, Diamos Capsule
Liver care products: Hepstome Syrup
Gynaecological products: Cyclafer Syrup
Other products: Pill-Heal Capsules, Joint-Fly Capsules, Acican Syrup, Plato Heal Syrup
2. User Responsibilities
As a user, you are responsible for using our products responsibly and ethically, following all relevant laws and regulations.
3. Privacy Policy
Your privacy matters to us. Our Privacy Policy clarifies how we collect, utilize, and safeguard your personal information. We urge you to review it to comprehend our data handling practices.
4. Payment and Billing
Payment for our services is accepted through various methods, with billing details provided during transactions.
5. Refund and Cancellation Policies
Our refund and cancellation policies have been established to ensure fairness to our users. Please consult these policies for specific guidelines.
6. Intellectual Property
All intellectual property rights connected to our services and products, including trademarks and copyrights, are the exclusive property of GOELAR HEALTH GROUP.
7. User Conduct
We anticipate users to interact with our products/services respectfully and by the law. Prohibited activities include but are not limited to:
Fraudulent Activities: Users are strictly prohibited from engaging in any form of fraudulent or deceptive practices, including but not limited to identity theft, payment fraud, or any other activities aimed at misrepresentation.
Unauthorized Access: Attempting to access unauthorized areas of the website, including user accounts, confidential information, or any other restricted content, is strictly prohibited.
Malicious Software: Users must not introduce or spread any malicious software, viruses, or other harmful elements that may compromise the security and functionality of the website or harm other users’ devices.
Harassment and Abuse: Any form of harassment, bullying, or abusive behavior towards other users, staff, or any individuals associated with the website will not be tolerated.
Illegal Content: Users are prohibited from posting, sharing, or promoting any content that is illegal, infringes upon intellectual property rights, or violates any applicable laws and regulations.
False Information: Providing false, inaccurate, or misleading information, especially related to personal details, during registration, transactions, or any other interactions on the website is strictly prohibited.
Violation of Privacy: Users must respect the privacy of others and refrain from unauthorized access, disclosure, or misuse of personal information obtained through the website.
Spam and Unsolicited Communications: Engaging in spam activities, including sending unsolicited communications, advertisements, or any form of promotional content, is strictly prohibited.
Impersonation: Users must not impersonate any person or entity, including our website’s staff or representatives, to mislead or deceive other users.
Violation of Terms of Service: Users are expected to comply with the terms of service outlined by the website, and any violation may result in the suspension or termination of their account.
Failure to comply with these user conduct guidelines may result in various consequences, including but not limited to warnings, suspension of account privileges, or permanent account termination. In severe cases, legal action may be pursued.
We reserve the right to update or modify these guidelines at any time, and users are encouraged to review them periodically to stay informed of any changes. Your cooperation ensures a secure and respectful community for all users on our platform.
8. Dispute Resolution
In the event of a dispute, we are committed to resolving issues amicably. This section outlines the procedures for dispute resolution. Any legal disputes related to our services will be governed by the laws of Maharashtra, and disputes will be resolved in Bombay High Court.
9. Limitation of Liability
GOELAR HEALTH GROUP limits its liability for any losses or damages incurred while using our products/services.
10. Termination
We reserve the right to terminate user accounts or access to our services under specific circumstances. Details are provided in this section.
11. Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Users will be notified of changes, and it is their responsibility to review and accept the revised terms.
12. Contact Information
For questions or concerns about these Terms and Conditions, please contact us at +91 9929073232 or info@goelarhealth.com.
13. Effective Date
These Terms and Conditions are effective as of 25 February 2024.
Thank you for choosing GOELAR HEALTH GROUP. We are dedicated to providing you with exceptional healthcare services and products while ensuring a secure and transparent user experience.